Need your student ID number?
Please note that you must either show a photo ID or share your GTCC ID number for your account to be found. If you do not have your ID number, you may search for it here: https://applicationstatus.gtcc.edu/. Your ID number is a 7-digit number that begins with either 0 or 1. It is not your social security number.
Please contact us:
24/7 help line: 1-866-826-3748
AT Computer Lab (hours)
Jamestown || High Point || Greensboro || Aviation/Cameron || Campuses: Campuses direction
- 336-334-4822 ext. 31216 from Jamestown
- 336-454-1126 ext. 31216 from High Point
Having trouble with any of the Pearson MyLab/MyLabPlus products?
MyLab issues Phone: 1-800-677-6337: Monday-Friday 12pm-8pm
MyLabPlus issues Phone: 1-888-883-1299: Monday-Friday 12pm-8pm **If you are taking any DMS or DRE courses, please use this number for MyLabPlus.
If requested by a Technical Support Agent, click the following link to allow remote access: ITS